IT SERVICE MANAGEMENT
Service Manager | Service Owner | Service Delivery Manager | Continuous Service Manager
AUTAMME IT-PALVELUNHALLINNAN RAKENTAMISESSA JA KÄYTTÖÖNOTOSSA
We design, develop and implement the best practices we identify. We take care of reporting, documentation and stakeholder communication. In addition, we help the customer to enhance the already existing IT service management processes and operating methods, as well as to implement them.
- Incident Management
- Problem Management
- Service Level Agreement (SLA)
- Change management and implementation of changes
- Supplier Management
- Identifying dependencies
Benefits
- Optimized processes
- Enhanced operating modes
- High quality services
- Cost-efficient
