IT SERVICE MANAGEMENT

Service Manager | Service Owner | Service Delivery Manager | Continuous Service Manager

WE ASSIST IN THE CONSTRUCTION AND DEPLOYMENT OF IT SERVICE MANAGEMENT.

We design, develop and implement the policies we identify best. We take care of reporting, documentation and communication with stakeholders.

In addition, we help the customer to streamline and implement already existing IT service management processes and practices.  

▶︎ Incident Management

▶︎ Problem Management

▶︎ Service Level Agreement (SLA)

▶ ︎ Change management and implementation of changes

▶︎Supplier Management

▶ ︎ Identifying dependencies

BENEFITS

▶ ︎ Optimized processes 

▶ ︎ Enhanced operating modes

▶ ︎ High quality services

▶ ︎ Cost savings

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