{"id":1182,"date":"2022-03-29T13:04:46","date_gmt":"2022-03-29T10:04:46","guid":{"rendered":"https:\/\/www.graniittiservices.fi\/?page_id=1182"},"modified":"2024-11-01T10:50:34","modified_gmt":"2024-11-01T08:50:34","slug":"outi-penttila","status":"publish","type":"page","link":"https:\/\/www.graniittiservices.fi\/en\/outi-penttila\/","title":{"rendered":"Outi Penttil\u00e4"},"content":{"rendered":"
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Outi Penttil\u00e4<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Experienced project and service management professional <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\touti.penttila@graniittiservices.fi<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t+358 50 3475 700\u00a0<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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I am an experienced ICT service management and project professional. I have more than 15 years of experience in managing and developing the lifecycle of ICT services.<\/p>

I have participated in numerous global ICT development projects.\u00a0<\/span>In addition to the role of service manager, I have also worked as a team leader, scrum master, and business analyst. In the role of service manager, I have been responsible for the operation of internal services within the company, deliveries, third-party support, and have served as a Service Manager for several clients, overseeing the operation of the services delivered to the customer and handling small projects related to ongoing services.<\/span><\/p>

My strengths include excellent organizational and communication skills. I can lead both teams and projects, even in a virtual environment. I adapt easily to changes and new situations. As a person, I am reliable, service-oriented, punctual, and goal-oriented. I am good at motivating and assisting others in giving their best to achieve the goal.<\/span><\/p>

I do my work with a positive attitude and a customer-centric approach<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Key competencies:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • Project and service management<\/li>
  • Service management and planning<\/li>
  • Change management<\/li>
  • Multicultural environments<\/li>
  • Supplier Management<\/li>
  • Requirement specification<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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    • Transition projects<\/li>
    • Defining and implementing an operational model<\/li>
    • Supervision work<\/li>
    • ITIL<\/li>
    • Scrum<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

      Ihmiset Outi Penttil\u00e4 Kokenut projekti-ja palveluhallinnan ammattilainen outi.penttila@graniittiservices.fi +358 50 3475 700\u00a0 Linkedin Olen kokenut ICT-palveluhallinnan ja -projekti ammattilainen. Minulla on yli 15 vuoden kokemus ICT-palveluiden elinkaaren hallinnasta ja kehitt\u00e4misest\u00e4. Olen osallistunut lukuisiin globaaleihin ICT kehityshankkeisiin ja projekteihin.\u00a0Palvelup\u00e4\u00e4llikk\u00f6 roolin lis\u00e4ksi olen ollut tiimiesimiehen\u00e4, scrum masterina sek\u00e4 business analystin roolissa. Palvelup\u00e4\u00e4llikk\u00f6 roolissa olen vastannut yrityksen sis\u00e4isten […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1182","page","type-page","status-publish","hentry"],"yoast_head":"\nOuti Penttil\u00e4 - Graniitti Services<\/title>\n<meta name=\"description\" content=\"Outi Penttil\u00e4 | Kokenut projekti ja palveluhallinnan ammattilainen. 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